Be wary of “false alarms” one person who attracts all the attention, in fact demands it.

 Yes, they get attention.

 The flip side is that others, the folks who come to work and do their stuff, often are over-shadowed and feel unappreciated.

 While supervisors feel as though one person or one event is sucking up  too much time and energy.

 For each time there is someone doing a version of Chicken Little’s “THE SKY IS FALLING!” check in with your tried and true workers to see how they interpret the situation.  Listen to the Steady Eddies. Pay them as much attention-if not more.

While the concern of the person who raises the roof over and over again might be legitimate, you cannot allow them to overshadow the others.

 You can let them know that you heard their concern, but it is not an urgent issue at the time.  THEN articulate that “we have a good group of folks here. Folks who are bright, articulate, & who can speak for themselves.”

  If you get push back , REPEAT, “we have smart people her who can speak for themselves.”

 REPEAT “People can speak for themselves & I will respect their choice not to come forward as much as I respect YOUR choice to come forward.  I heard your concern, do you have something else to add?”