Course List - Managing Conflict LLC

All my trainings are customized. I create pre-workshop surveys for the participants to uncover their particular needs. My courses are dynamic, interactive, and fun. I use teaching modalities that respect all types of learning styles: audio, visual, kinesthetic, and verbal. I utilize lecturettes (short mini-lectures), role-playing, self-assessment exercises, facilitated discussion, small group exercises, and a variety of classroom assessment techniques. My written materials incorporate checklists, tips, and strategies.

Training Possibilities:

01. Communication:

Barriers to Listening
Active Listening
Assertive Communication
Advanced Communication Skills
How to Have Those Difficult Conversations
Getting People out of Left Field and back into Reality-The Art & Science of Productive Communication
Dealing With High Levels of Emotion & Anger

02. Conflict Management Competencies:

Approaches to Conflict and Conflict Resolution
Working with a Variety of Conflict Styles and the People Who Use Them
Negotiating Skills
Interest Based Bargaining
Negotiating for Durable Settlements
Negotiating and Collaborative Problem Solving Skills
Power Balancing - Identifying and Leveraging Sources of Power
Creating Safe Spaces for Conflict Resolution
Creating & Honoring Personal Boundaries
Dealing with the Difficult, the Really Difficult and the Just Plain Ugly- Tactics to De-escalate, Validate, Navigate, & Problem Solve

03. Special School & Workplace Trainings:

Mediation of Student to Student Conflict
Parent/Teen/School Negotiations
Student and Parent Accountability: Moving from Blame to Action
Fostering a Respectful Workplace
Respect--What Is It, What Does It Look Like, How Do We Demonstrate It, What Do If We Feel It Is Missing?
The Art of Deal Making- Everyday Workplace Negotiations
Performance Management-What To Do & How To Do It
Mediation Skills for Managers and Supervisors
Conflict Management for Teams
Fostering a Respectful Workplace

04. Special Interest Trainings:

The Cultural Diversity of Conflict
Mediation Ethics for Attorneys