All my trainings are customized. I create pre-workshop surveys for the participants to uncover their particular needs. My courses are dynamic, interactive, and fun. I use teaching modalities that respect all types of learning styles: audio, visual, kinesthetic, and verbal. I utilize lecturettes (short mini-lectures), role-playing, self-assessment exercises, facilitated discussion, small group exercises, and a variety of classroom assessment techniques. My written materials incorporate checklists, tips, and strategies.
Training Possibilities:
01. Communication:
- Barriers to Listening
- Active Listening
- Assertive Communication
- Advanced Communication Skills
- How to Have Those Difficult Conversations
- Getting People out of Left Field and back into Reality-The Art & Science of Productive Communication
- Dealing With High Levels of Emotion & Anger
02. Conflict Management Competencies:
- Approaches to Conflict and Conflict Resolution
- Working with a Variety of Conflict Styles and the People Who Use Them
- Negotiating Skills
- Interest Based Bargaining
- Negotiating for Durable Settlements
- Negotiating and Collaborative Problem Solving Skills
- Power Balancing - Identifying and Leveraging Sources of Power
- Creating Safe Spaces for Conflict Resolution
- Creating & Honoring Personal Boundaries
- Dealing with the Difficult, the Really Difficult and the Just Plain Ugly- Tactics to De-escalate, Validate, Navigate, & Problem Solve
03. Special School & Workplace Trainings:
- Mediation of Student to Student Conflict
- Parent/Teen/School Negotiations
- Student and Parent Accountability: Moving from Blame to Action
- Fostering a Respectful Workplace
- Respect--What Is It, What Does It Look Like, How Do We Demonstrate It, What Do If We Feel It Is Missing?
- The Art of Deal Making- Everyday Workplace Negotiations
- Performance Management-What To Do & How To Do It
- Mediation Skills for Managers and Supervisors
- Conflict Management for Teams
- Fostering a Respectful Workplace
04. Special Interest Trainings:
- The Cultural Diversity of Conflict
- Mediation Ethics for Attorneys
|
