What Participants Say.

From Charles Wright Academy:
Presentation to Upper School Faculty "You Can't Stop the Waves, But You Can Learn to Surf. How to Address Conflict and Maintain Community"

"Your sense of humor made the time enjoyable."

"It was very helpful-excellent examples; everything was presented in a clear, concise way.a very dynamic and interesting speaking style."

"Practical references to real-world experiences"

"Made the importance of [conflict resolution] skills very relevant to our situations."

From Association of Washington School Principals:
"Beyond Legal: Conflict Management to Avoid Professional & Legal Entanglements" www.awsp.org

"I learned a lot and enjoyed the day."

"I liked the insights we received about ourselves. The more self-awareness, the more we can help others."

"Very well presented-obviously very knowledgeable."

From Safeco Insurance:
"Managing Conflict in the Workplace or How to Bathe a Cat"
www.safeco.com

"Practical suggestions that can be applied directly to the workplace."

"I found [Carol] to be an energetic speaker. She understood her topic well and used a good balance of audience participation."

"I very much enjoyed Carol's presentation and the energy she brought to the room. The audience interaction allowed each person to get something out of it on an individual level."

From Puyallup School District: 
"Dealing with Explosive Situations: Skills to Diffuse Anger and Work Toward Resolution or How to Deal with Difficult People."

"The workshop provided skills needed to enhance my ability to provide a safe and secure working environment for both staff and students"

From Washington School Personnel Association:
HELP Conference "Conflict Communication Skills"
www.wspa.org

"Great strategies and resources; new thinking and learning for me."

"Excellent content"

"Energetic, Knowledgeable, interactive and respectful."

"What an amazing lady. I can't wait to use this stuff!"

University of Phoenix Instructor Evaluation:

"Carol did an exceptional job of integrating learning with having fun and students came away with the satisfaction of success and learning accomplishment. Underlying Carol's success is her unbridled passion for the material and teaching, a practical understanding of the content, a personal empathy for the students and their learning, and a strong organization of the material into a logical sequence of presentation. "

AC Schwark
Campus College Chair
Undergraduate Business and Management
University of Phoenix